Why is it necessary for the credit card used to purchase the ticket to be presented at the counter upon check-in at the airport?
This requirement safeguards the cardholder and helps prevent credit card fraud. All passengers who purchase tickets online are required to present the credit card they used when they check in at the airport. EVA Air may reserve the right to deny boarding
to passengers who fail to present the original credit card used to purchase ticket.
EVA Air Online Booking system requires filling up both, the last and first name for passenger. Can I purchase ticket(s) if I only have one name, i.e. Khishnamurti?
Yes, please enter your name in both sections, first name and last name to complete the transaction. I.e. First name: Khishnamurti and Last name: Khishnamurti.
Can I select my seat when I book and buy my ticket online?
Yes. If you already purchased the ticket on the EVA Web site and your flights are on EVA Air, you can make seat assignment online. Online seat selection is available up to 12 hours before your scheduled flight departure. Passengers who have used our advance
seat selection service are requested to complete check-in procedures at least one hour before their flight is scheduled to depart. EVA Air and UNI Air may adjust seats other than those being pre-selected by passengers for flight type change or airport operating
Where do I get the ticket I have purchased online?
As soon as an electronic ticket is issued, all of your ticket data is stored in our electronic database. When you check-in at the airport, you can easily get your boarding pass by presenting your passport and the credit card you used to pay for the ticket.