Can I be wait-listed for a flight or keep my return travel date open when I book online?
No, for wait-list bookings and itineraries with open dates, please contact our reservation office.
Can I change the passenger name after I have completed my purchase online?
The name cannot be changed, but it may be corrected or modified for the following reasons to the same passenger :
- Incorrect spelling
- Reversal of first name and surname
- An incorrect title
- To add an alias
- Name change is not allowed if ticket includes flights operated by other airlines or codeshare flights, purchasing a new ticket is required.
Please contact EVA Air reservation office or your travel agent for the amendment and a service fee may be charged.
If you are an Infinity MileageLands member, please be sure your name appears on Infinity MileageLands membership materials in the same way it is shown on your passport.
Use your name as it appears on these documents to make your bookings and ensure that all your mileage credits are accumulated.
How do I purchase a seat for my infant less than 2 years of age?
Infant tickets occupying a seat may cost as much as child or an adult ticket. Please contact our Ticketing Department or your travel agency.
If I already have a ticket, can I make a reservation through the online booking system?
Please contact an EVA reservation/ticketing office to make your reservation if you are already holding a ticket.