Can I select my seat when I book and buy my ticket online?
Yes. If you already purchased the ticket on the EVA Web site and your flights are on EVA Air, you can make seat assignment online. Online seat selection is available up to 12 hours before your scheduled flight departure. Passengers who have used our advance
seat selection service are requested to complete check-in procedures at least one hour before their flight is scheduled to depart. EVA Air and UNI Air may adjust seats other than those being pre-selected by passengers for flight type change or airport operating
Do I must be an Infinity MileageLands member in order to purchase ticket(s) and ancillary service(s) online?
No. everyone can purchase ticket(s) and ancillary service(s) online as long as the terms and conditions are fulfilled your requirement.
What form of payment is accepted for online booking?
Form of payment
Passenger can book online using the following method of payments. Options may be vary in different departure markets. Please see the Payment page for more details.
Credit Card/Debit Card.
- Master Card
- American Express
- Diners Club
Notes: To be accepted, your credit card must have the card number and card holder’s name stamped into it. Please type your first and last names exactly as they appear on the credit card.
Other Methods of Payment:
- PayPal (note 1)
- Union Pay
- ATM (note 2)
- PayPal (note 3)
- Alipay (note 3)
- Google Pay / Apple Pay (note 4)
Note 1: In compliance with laws and regulations, all PayPal accounts registered in Taiwan are temporarily suspended as forms of payment.
Note 2: Available only for passengers departing from Taiwan. To ensure a successful transaction, please check your chip-card balance. A single-day transfer limit of NT$ 1000,000 applies to transactions, in compliance with Taiwan banking regulations concerning
internet sales. If your balance is insufficient, please use a credit card.
- Please register for Verified by Visa or MasterCard SecureCode if your card issuer offers these online security features.
- If you are using a debit card issued in China, please make sure the issuing bank has authorized the card for online use.
- To prevent unauthorized card use, we support the Visa / Mastercard with Verified by Visa or MasterCard's Secure Codes only. We cannot accept VISA/Mastercard corporate cards.
Note 4: Only available for passengers departing from Taiwan , and with credit card issued in Taiwan."
Why passenger got the different price between Mobile message and ticketing information after they finished online reservation?
Due to our online reservation has adapted to SITA CCA authorization system to obtain approval code, that it will automatically convert the currency to US dollar in order to get approval code. Some banks may send instant message to passengers immediately
when this process begins to take place. Since the currency conversion depends on the international exchange rate, which changes constantly, the actual exchange rate that applies to the payment depends on when the confirmation has completed. There may be some
minor differences in between the mobile message and the actual payment because the instant message is calculated in US dollar and converted to local currency via issuing bank setting.