What are the Verified by Visa, MasterCard® SecureCode™, American Express SafeKey® and JCB J/Secure?
They are online security verification services launched by international card-issuers, namely Visa, MasterCard and American Express, which require the cardholders to supply both the credit card information and a personal security password to complete the
authorization process, in order to prove that the transaction is made by the actual cardholders. If your card-issuer offers Verified by Visa, MasterCard® SecureCode™, American Express SafeKey® or JCB J/Secure™, our e-ticketing website will automatically take
you to your card issuer’s website, where you will be required to enter your personal password.
If your card issuer does not offer such verification services, you will be required to present the credit card used in your ticketing transaction upon check-in at the airport for verification purposes, noting that the cardholder must be one of the travel
companions.
If your credit card transaction has been successfully authorized through Verified by Visa or MasterCard® SecureCode or American Express SafeKey® or JCB J/Secure, you will NOT be required to present the credit card upon check-in at the airport. In addition,
the cardholder does NOT need to be one of the travel companions.(However, if you have only entered the 3- (or 4-) digit card verification code on the back (or front) of the credit card, then you will still be required to present your credit card at the airport.)
For any abnormal credit card transaction upon purchasing, an email will be sent to the email address provided as notification of the transaction error. We have the right to request the passenger/credit card holder to present the credit card used upon purchasing
or the passenger/credit card holder may be requested to pay the flight ticket in cash before taking the flight.
(Extra Safety to Your Online Flight Purchase with Verified by Visa, MasterCard SecureCode®, American Express SafeKey® and JCB J/Secure™.)
What form of payment is accepted for online booking?
The Form of payment
Departure Region |
China |
Taiwan |
Japan |
Other Areas |
Payment Type |
- International Visa or MasterCard
- Debit Card Issued in China
- To prevent your card from unauthorized use, We only support the Visa / Master card with Verified by Visa or MasterCard's Secure Code, not support the Visa/Master corporate card.
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Credit Card:
EVA Air accepts Visa, MasterCard, American Express, JCB and Diners Club. Note 2
Debit Card: EVA Air accepts Visa, MasterCard.
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Credit Card:
EVA Air accepts Visa, MasterCard, American Express, JCB and Diners Club.
Debit Card: EVA Air accepts Visa, MasterCard.
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Credit Card:
EVA Air accepts Visa, MasterCard, American Express and Diners Club. Note 2
Debit Card: EVA Air accepts Visa, MasterCard.
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Notes |
- To use debit cards issued in China, please make sure your issuing bank has authorized the card for online use.
- You can use Visa and MasterCard if they are the type with the card number and name stamped into them. Please type your first and last names exactly as they appear on the credit card. Please ensure that you have registered for Verified by Visa (Visa) or
MasterCard SecureCode (MasterCard) if your card issuer offers these online security features.
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- For your security, you must use a credit card with the card number and name stamped into it. Please type your first and last names exactly as they appear on the credit card.
- Credit Cards issued by the USA/Canada are required when purchasing USA/Canada inland ticket(s). Credit Card billing address are also required at payment.
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Note 1:Passenger or one of the travel companions must be the credit card holder. You are required to present the credit card used to purchase the ticket during check-in at the airport. Passengers who fail to do so will be denied boarding unless they purchase
a full-fare ticket at the airport ticket counter.
Note 2: Due to a system operational adjustment, as of June 1, 2017, the Website will NOT be able to process payments and/or refunds made by Diners Club cards (except for itinerary departing from the UK, Japan or Austria).
How do I purchase a seat for my infant less than 2 years of age?
Infant tickets occupying a seat may cost as much as child or an adult ticket. Please contact our Ticketing Department or your travel agency.
Can I add an infant ticket to my existing booking?
Each online transaction must contain at least one adult 16 years or older. To add an infant to your existing record, please contact our Ticketing Department or your travel agency.