Is it secure to purchase an air ticket on the website?
Yes, it's secure. While you type in sensitive information such as credit card details to purchase an air ticket on the website, all your personal information will be automatically converted into codes before being securely dispatched over the Internet.
Your personal data will be used to assist EVA AIR in providing better services to you. We will not sell or rent the data to third parties without your consent. For details, please refer to the 'Privacy
& Security Statement ' of EVA AIR Website.
How will I know when my ticket has been issued?
As soon as you complete and confirm your booking, a reservation reference number and ticket number will be displayed on the screen immediately or such information will be provided by e-mail afterwards.
Can I be wait-listed for a flight or keep my return travel date open when I book online?
No, for wait-list bookings and itineraries with open dates, please contact our reservation office.
After my seat has been selected and confirmed, can I change it online?
Yes, you can use the online seat selection to change your seat.