Is it secure to purchase an air ticket on the website?
Yes, it's secure. While you type in sensitive information such as credit card details to purchase an air ticket on the website, all your personal information will be automatically converted into codes before being securely dispatched over the Internet.
Your personal data will be used to assist EVA AIR in providing better services to you. We will not sell or rent the data to third parties without your consent. For details, please refer to the 'Privacy
& Security Statement ' of EVA AIR Website.
What is the Air Passenger Duty (APD) tax? How is the Air Passenger Duty (APD) tax identified on a ticket?
The Air Passenger Duty (APD) tax is a tax collected on departures from airports in the United Kingdom (UK). The Air Passenger Duty (APD) tax can be identified as ‘GB’ in the tax break down section of a fare.
Whom should I contact if I did not receive an EVA AIR ELECTRONIC TICKET RECEIPT after completing my purchase online?
As soon as you complete and confirm your booking, a reservation reference number and ticket number will be displayed on the screen or such information will be provided by e-mail afterwards. Please contact us by Phone at EVA AIR Reservation if you have
not received it. We will resend it to your E-mail address that you provided to us.
EVA Air Online Booking system requires filling up both, the last and first name for passenger. Can I purchase ticket(s) if I only have one name, i.e. Khishnamurti?
Yes, please enter your name in both sections, first name and last name to complete the transaction. I.e. First name: Khishnamurti and Last name: Khishnamurti.