Can I make a change or cancel in routing using a ticket purchased through the EVA online booking system? If changes have not been made before departure, can I just show up at the airport and take care of it when I check in for the flight?
Any changes in your travel date or routing are subject to applicable fare rules/conditions, in addition to seat availability, and passengers need to contact one of our ticketing offices in advance to make the necessary changes. Otherwise the booking or
ticket may not be accepted upon check-in at the airport and passenger may have to purchase a new ticket for travel on the desired dates and routing.
I am an EVA frequent flyer member. What kind of discount will EVA provide if I buy tickets on the EVA website?
To express EVA’s appreciation to all of our frequent flyer members for their support, the EVA website frequently announces promotional fares to only these select members. Please log in with your member data before going to Online Reservation.
Members will be able to view special unannounced promotions with some mileage deductions. Please refer to PROMOTIONS for complete details.
Can I add an infant ticket to my existing booking?
Each online transaction must contain at least one adult 16 years or older. To add an infant to your existing record, please contact our Ticketing Department or your travel agency.
Are there any additional travel charges other than the ticket fare (i.e. airport tax) that I have to pay?
There are travel taxes and fees that may be required in addition to your ticket fare. Most of these are set by government authorities or airport operators at arrival and departure points. These taxes and additional charges may be included or excluded in
ticket fares, and you may also be required to pay additional taxes or travel charges upon arrival or departure at an airport.