Where do I get the ticket I have purchased online?
As soon as an electronic ticket is issued, all of your ticket data is stored in our electronic database. When you check-in at the airport, you can easily get your boarding pass by presenting your passport and the credit card you used to pay for the ticket.
Can passengers who are not the Infinity MileageLands members use the EVA online booking system? What kind of discount will EVA provide if members buy tickets on the EVA website?
As long as your travel meets the Terms and Conditions that apply to our online booking system, you can make your reservation and buy your ticket on EVA Air’s Web site. Though we welcome your Evergreen Club membership, you do not have to be a member of our
frequent flyer program to book travel online.
To express EVA’s appreciation to all of our frequent flyer members for their support, the EVA website frequently announces promotional fares to only these select members. Please log in with your member data before going to Online Reservation. Members will
be able to view special unannounced promotions with some mileage deductions.
How do I purchase a seat for my infant less than 2 years of age?
Infant tickets occupying a seat may cost as much as child or an adult ticket. Please contact our Ticketing Department or your travel agency.
How far in advance can I book my flight?
Reservations can be made from 3-7 hours (depends on flights) to 360 days before departure. Upon completion of the booking, a reservation reference number and ticket number will be generated automatically by the system.