Can I reserve a special meal using the EVA online booking system?
Yes, special meals are available to passengers for age, medical, dietary or religious reasons, and you can reserve one using our Web site because of any of these requirements at least 24 hours before your scheduled flight departure. If the special meal you
require is not listed in our meal list online, please contact one of our reservation offices.
If you need special meal services on another airline, please contact the other airline directly but cannot guarantee that the carrier can provide it. Special meal service depends upon whether the other airline has it available or not.
Where do I get the ticket I have purchased online?
As soon as an electronic ticket is issued, all of your ticket data is stored in our electronic database. When you check-in at the airport, you can easily get your boarding pass by presenting your passport and the credit card you used to pay for the ticket.
Can I be wait-listed for a flight or keep my return travel date open when I book online?
No, for wait-list bookings and itineraries with open dates, please contact our reservation office.
Can I add an infant ticket to my existing booking?
Each online transaction must contain at least one adult 16 years or older. To add an infant to your existing record, please contact our Ticketing Department or your travel agency.