Star Alliance Upgrade Awards Step 1 Member Login Steps 1Account Log In Current Step 2Flight Request 3Confirm 4Result *Mandatory items LOGIN Infinity MileageLands Number or Username * Forgot Membership Number If you choose to login as Infinity Mileagelands number, please enter 10-digit membership number. Example: 3306888888 Password * Forgot Password Create a Password Remember my membership number or Username. (Clear the check box if you are on a shared/public computer) LOGIN Attention Star Alliance Upgrade Awards applies to eligible class only. Reservations can include up to 4 passengers (including children) per transaction. All Passengers on one booking will be included with your upgrade request. To select fewer passengers for the upgrade request than the total on the booking, contact the operating Star Alliance carrier to have the booking split. Your booking must be ticketed before making your upgrade request. Please refer to Star Alliance Upgrade Award Information (SAUA) for more details .