Purchasing Steps

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* Mandatory Items
  • Student Tickets: Tickets can only be purchased, in person, by adult passengers whose flights depart from Taiwan, Hong Kong, Macau, Bangkok and Ho Chi Minh City. At the airport, passengers shall present the valid documentation for verification by EVA Air’s airport check-in staff. Those failing to present the mentioned documents will be requested to repurchase the ticket at the airport.
    • For passengers whose trip origins from Taiwan, only ISIC is accepted.
    • For passengers whose trip origins from other origins, electronic student visa, International Student Visa, school admissions document, overseas Student document, and/or International Student Identity Card (ISIC) are accepted.
      • For passengers whose trip origin from Hong Kong / Macau to Taiwan, only Hong Kong/Macau/Mainland China students who are holding non-Taiwan Passport studying in Taiwan are applicable.
      • For passengers whose trip origin from Hong Kong / Macau to USA or Canada, only Hong Kong/Macau/Mainland China students studying in America are applicable.
  • Australia Working Holiday Tickets: It is eligible for the passenger who hold valid Australian working holiday Visa (Subclass417) and Taiwan passport. The regulation of the Visa condition as following:
    • Passengers travelling from Taiwan to Australia holding round trip/one way tickets must present a valid working holiday visa during check-in. Failure to do so will result in purchasing a new ticket.
    • Passengers traveling from Australia to Taiwan holding a one-way ticket must present a valid working holiday visa during check-in. Failure to do so will result in an additional fee of AUD 250.
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Note

  • Each student ticket transaction allows no more than 9 passengers, all of whom must be at least 12 years old and hold valid Student ID. Same condition applies to Australia Working Holiday Tickets, all passengers in per reservation must hold valid documents.
  • Reservations can be made from 3-7 hours to 360 days before departure (depends on routes). Upon completion of the booking, a reservation reference number and ticket number will be generated automatically by the system.
  • To eliminate credit card fraud, the cardholder must be one of the people listed in the reservation, except in the following circumstances:
    A. Passengers departing from Taiwan who pay by internet ATM
    B. Passengers departing from China who pay by a credit card or debit card issued by a Chinese bank.
    C. Passengers pay by PayPal.
  • Please refer to fare notes for rebook and cancellation policy before completing your transaction.
  • The refund application(s) is only for bookings made on EVA Air official website. For details please refer to the Fare Note of your ticket. For itinerary to/from USA, a no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure.
  • Before you make reservation online, we suggest you to refer to the Terms of Use and Conditions of Contract.
  • EVA Air reserves the right to change schedules, and to substitute different aircraft.