Where do I get the ticket I have purchased online?
As soon as an electronic ticket is issued, all of your ticket data is stored in our electronic database. When you check-in at the airport, you can easily get your boarding pass by presenting your passport and the credit card you used to pay for the ticket.
Can I be wait-listed for a flight or keep my return travel date open when I book online?
No, for wait-list bookings and itineraries with open dates, please contact our reservation office.
Is it secure to purchase an air ticket on the website?
Yes, it's secure. While you type in sensitive information such as credit card details to purchase an air ticket on the website, all your personal information will be automatically converted into codes before being securely dispatched over the Internet.
Your personal data will be used to assist EVA AIR in providing better services to you. We will not sell or rent the data to third parties without your consent. For details, please refer to the 'Privacy
& Security Statement ' of EVA AIR Website.
Are there any additional travel charges other than the ticket fare (i.e. airport tax) that I have to pay?
There are travel taxes and fees that may be required in addition to your ticket fare. Most of these are set by government authorities or airport operators at arrival and departure points. These taxes and additional charges may be included or excluded in
ticket fares, and you may also be required to pay additional taxes or travel charges upon arrival or departure at an airport.