Do I must be an Infinity MileageLands member in order to purchase ticket(s) and ancillary service(s) online?
No. everyone can purchase ticket(s) and ancillary service(s) online as long as the terms and conditions are fulfilled your requirement.
How do I purchase a seat for my infant less than 2 years of age?
Infant tickets occupying a seat may cost as much as child or an adult ticket. Please contact our Ticketing Department or your travel agency.
Why is it necessary for the credit card used to purchase the ticket to be presented at the counter upon check-in at the airport?
This requirement safeguards the cardholder and helps prevent credit card fraud. All passengers who purchase tickets online are required to present the credit card they used when they check in at the airport. EVA Air may reserve the right to deny boarding
to passengers who fail to present the original credit card used to purchase ticket.
If I already have a ticket, can I make a reservation through the online booking system?
Please contact an EVA reservation/ticketing office to make your reservation if you are already holding a ticket.