How many passengers can I book with one reservation?
Each transaction may only purchase a total of 9 tickets (not including infant tickets) and must contain at least 1 adult (over 16 years old), each adult may only bring 1 infant (Infant does not occupy a seat, and must be under the age of 2 while traveling.)
and 1 child, or at most 3 children. Please contact our reservation & ticketing staff if you wish to book a child or infant ticket only.
Why is it necessary for the credit card used to purchase the ticket to be presented at the counter upon check-in at the airport?
This requirement safeguards the cardholder and helps prevent credit card fraud. All passengers who purchase tickets online are required to present the credit card they used when they check in at the airport. EVA Air may reserve the right to deny boarding
to passengers who fail to present the original credit card used to purchase ticket.
Can I add an infant ticket to my existing booking?
Each online transaction must contain at least one adult 16 years or older. To add an infant to your existing record, please contact our Ticketing Department or your travel agency.
Where do I get the ticket I have purchased online?
As soon as an electronic ticket is issued, all of your ticket data is stored in our electronic database. When you check-in at the airport, you can easily get your boarding pass by presenting your passport and the credit card you used to pay for the ticket.