What is the Air Passenger Duty (APD) tax? How is the Air Passenger Duty (APD) tax identified on a ticket?
The Air Passenger Duty (APD) tax is a tax collected on departures from airports in the United Kingdom (UK). The Air Passenger Duty (APD) tax can be identified as ‘GB’ in the tax break down section of a fare.
Can I be wait-listed for a flight or keep my return travel date open when I book online?
No, for wait-list bookings and itineraries with open dates, please contact our reservation office.
Whom should I contact if I did not receive an EVA AIR ELECTRONIC TICKET RECEIPT after completing my purchase online?
As soon as you complete and confirm your booking, a reservation reference number and ticket number will be displayed on the screen or such information will be provided by e-mail afterwards. Please contact us by Phone at EVA AIR Reservation if you have
not received it. We will resend it to your E-mail address that you provided to us.
What form of payment is accepted for online booking?
Form of payment
Passenger can book online using the following method of payments. Options may be vary in different departure markets. Please see the Payment page for more details.
Credit Card/Debit Card.
- Master Card
- American Express
- Diners Club
Notes: To be accepted, your credit card must have the card number and card holder’s name stamped into it. Please type your first and last names exactly as they appear on the credit card.
Other Methods of Payment:
- PayPal (note 1)
- Union Pay
- ATM (note 2)
- PayPal (note 3)
- Alipay (note 3)
- Google Pay / Apple Pay (note 4)
Note 1: In compliance with laws and regulations, all PayPal accounts registered in Taiwan are temporarily suspended as forms of payment.
Note 2: Available only for passengers departing from Taiwan. To ensure a successful transaction, please check your chip-card balance. A single-day transfer limit of NT$ 1000,000 applies to transactions, in compliance with Taiwan banking regulations concerning
internet sales. If your balance is insufficient, please use a credit card.
- Please register for Verified by Visa or MasterCard SecureCode if your card issuer offers these online security features.
- If you are using a debit card issued in China, please make sure the issuing bank has authorized the card for online use.
- To prevent unauthorized card use, we support the Visa / Mastercard with Verified by Visa or MasterCard's Secure Codes only. We cannot accept VISA/Mastercard corporate cards.
Note 4: Only available for passengers departing from Taiwan , and with credit card issued in Taiwan."