Is it secure to purchase an air ticket on the website?
Yes, it's secure. While you type in sensitive information such as credit card details to purchase an air ticket on the website, all your personal information will be automatically converted into codes before being securely dispatched over the Internet.
Your personal data will be used to assist EVA AIR in providing better services to you. We will not sell or rent the data to third parties without your consent. For details, please refer to the 'Privacy
& Security Statement ' of EVA AIR Website.
If I already have a ticket, can I make a reservation through the online booking system?
Please contact an EVA reservation/ticketing office to make your reservation if you are already holding a ticket.
Can I make a change or cancel in routing using a ticket purchased through the EVA online booking system? If changes have not been made before departure, can I just show up at the airport and take care of it when I check in for the flight?
If you want to change your schedule, you can do so online via
CHANGE DATE/FLIGHTS. But any cancelation must contact one of our ticketing offices in advance to make the necessary changes. Otherwise the booking or ticket may not be accepted upon check-in at the airport and you may have to purchase a new ticket for travel
on the desired dates and routing.
How far in advance can I book my flight?
Reservations can be made from 3-7 hours (depends on flights) to 360 days before departure. Upon completion of the booking, a reservation reference number and ticket number will be generated automatically by the system.