How many infant tickets can be purchased online? What are some other requirements?
An infant does not occupy a seat and must be less than 2 years old for the entire journey. Each infant must travel with an adult 16 years or older, so the number of infant tickets purchased must be equal or less than that of adult tickets purchased.
What other products does EVA sell on its website besides tickets?
The EVA website not only allows you to purchase tickets, but also offers the following services:
- Car rental
What form of payment is accepted for online booking?
Form of payment
Passenger can book online using the following method of payments. Options may be vary in different departure markets. Please see the Payment page for more details.
Credit Card/Debit Card.
- Master Card
- American Express
- Diners Club
Notes: To be accepted, your credit card must have the card number and card holder’s name stamped into it. Please type your first and last names exactly as they appear on the credit card.
Other Methods of Payment:
- PayPal (note 1)
- Union Pay
- ATM (note 2)
- PayPal (note 3)
- Alipay (note 3)
- Google Pay / Apple Pay (note 4)
Note 1: In compliance with laws and regulations, all PayPal accounts registered in Taiwan are temporarily suspended as forms of payment.
Note 2: Available only for passengers departing from Taiwan. To ensure a successful transaction, please check your chip-card balance. A single-day transfer limit of NT$ 1000,000 applies to transactions, in compliance with Taiwan banking regulations concerning
internet sales. If your balance is insufficient, please use a credit card.
- Please register for Verified by Visa or MasterCard SecureCode if your card issuer offers these online security features.
- If you are using a debit card issued in China, please make sure the issuing bank has authorized the card for online use.
- To prevent unauthorized card use, we support the Visa / Mastercard with Verified by Visa or MasterCard's Secure Codes only. We cannot accept VISA/Mastercard corporate cards.
Note 4: Only available for passengers departing from Taiwan , and with credit card issued in Taiwan."
How will I know when my ticket has been issued?
As soon as you complete and confirm your booking, a reservation reference number and ticket number will be displayed on the screen immediately or such information will be provided by e-mail afterwards.