Skip to Main Content

Prepaid Excess Baggage

You can pre-purchase additional baggage allowance online at discounted rates!

If you need to change the date after completing the pre-payment, you have to contact reservation centers.

You could also log in by using your membership number to pre-purchase in "Manage your Trip".

Login

Please enter your booking details

Enter your booking reference (6 letters and/or numbers) or ticket/EMD number (13 digits).

(Last Name, e.g. Smith)

(First Name + Middle Name, e.g. JohnKevin.Please skip if you do not have a first name.)

Notices

  • The sum of the three dimensions of each baggage may not exceed 158cm (62in).
  • Passengers travelling to destinations that adopt the weight concept in calculating excess baggage may purchase prepaid excess baggage in units of 5 kg (Maximum 30kgs for each baggage). The total weight of baggage purchasable for each flight segment shall not exceed 100 kg.
  • Passengers traveling to destinations that adopt the piece concept for calculating excess baggage, besides the original baggage allowance, may prepaid up to 5 pieces of excess baggage, and the weight limit for each piece of prepaid excess baggage varies by booking class.
  • Prepaid of excess baggage is not applicable to pets, oversized or overweight baggage, large sports equipment, etc.
  • Each passenger(excluding infant without a seat) is allowed to make one prepaid excess baggage purchase only per flight segment. To modify your transaction, you would need to cancel the original order and purchase again within purchase period.
  • Prepaid Excess Baggage is for one time use only. If it is not utilized after purchase, it can be refunded through your original purchasing channel with no service charges. Partial use is not allowed to refund.