How many passengers can I book with one reservation?
Each transaction may only purchase a total of 9 tickets (not including infant tickets) and must contain at least 1 adult (over 16 years old), each adult may only bring 1 infant (Infant does not occupy a seat, and must be under the age of 2 while traveling.)
and 1 child, or at most 3 children. Please contact our reservation & ticketing staff if you wish to book a child or infant ticket only.
Can I make a change or cancel in routing using a ticket purchased through the EVA online booking system? If changes have not been made before departure, can I just show up at the airport and take care of it when I check in for the flight?
If you want to change your schedule, you can do so online via
CHANGE DATE/FLIGHTS. But any cancelation must contact one of our ticketing offices in advance to make the necessary changes. Otherwise the booking or ticket may not be accepted upon check-in at the airport and you may have to purchase a new ticket for travel
on the desired dates and routing.
Đặt vé trong vòng 24 tiếng đồng hồ theo Bộ Giao Thông của Mỹ cần những yêu cầu gì?
Hành trình đến hoặc từ Mỹ: Nếu tiến hành làm thủ tục hoàn vé trong vòng 24 giờ kể từ lúc mua vé, và mua vé trước giờ khởi hành bay ít nhất là 168 giờ thì sẽ không bị mất phí và được hoàn tiền 100%.
May I request a bassinet, diaper and infant meal when purchasing an infant ticket online?
For bassinet, diaper and infant meal requests, please contact our Reservation Department after you purchase your tickets. A limited number of bassinets can be reserved for free on all EVA Air flights. They can be used for infants under 8 months of age due
to size limitations. Our reservation specialists will assist to confirm availabilities for you.