Is it secure to purchase an air ticket on the website?
Yes, it's secure. While you type in sensitive information such as credit card details to purchase an air ticket on the website, all your personal information will be automatically converted into codes before being securely dispatched over the Internet.
Your personal data will be used to assist EVA AIR in providing better services to you. We will not sell or rent the data to third parties without your consent. For details, please refer to the 'Privacy
& Security Statement ' of EVA AIR Website.
What form of payment is accepted for online booking?
Form of payment
Passenger can book online using the following method of payments. Options may be vary in different departure markets. Please see the Payment page for more details.
Credit Card/Debit Card.
- Master Card
- American Express
- Diners Club
Notes: To be accepted, your credit card must have the card number and card holder’s name stamped into it. Please type your first and last names exactly as they appear on the credit card.
Other Methods of Payment:
- PayPal (note 1)
- Union Pay
- ATM (note 2)
- PayPal (note 3)
- Alipay (note 3)
- Google Pay / Apple Pay (note 4)
Note 1: In compliance with laws and regulations, all PayPal accounts registered in Taiwan are temporarily suspended as forms of payment.
Note 2: Available only for passengers departing from Taiwan. To ensure a successful transaction, please check your chip-card balance. A single-day transfer limit of NT$ 1000,000 applies to transactions, in compliance with Taiwan banking regulations concerning
internet sales. If your balance is insufficient, please use a credit card.
- Please register for Verified by Visa or MasterCard SecureCode if your card issuer offers these online security features.
- If you are using a debit card issued in China, please make sure the issuing bank has authorized the card for online use.
- To prevent unauthorized card use, we support the Visa / Mastercard with Verified by Visa or MasterCard's Secure Codes only. We cannot accept VISA/Mastercard corporate cards.
Note 4: Only available for passengers departing from Taiwan , and with credit card issued in Taiwan."
Can I make a change or cancel in routing using a ticket purchased through the EVA online booking system? If changes have not been made before departure, can I just show up at the airport and take care of it when I check in for the flight?
If you want to change your schedule, you can do so online via
CHANGE DATE/FLIGHTS. But any cancelation must contact one of our ticketing offices in advance to make the necessary changes. Otherwise the booking or ticket may not be accepted upon check-in at the airport and you may have to purchase a new ticket for travel
on the desired dates and routing.
Can I add an infant ticket to my existing booking?
Each online transaction must contain at least one adult 16 years or older. To add an infant to your existing record, please contact our Ticketing Department or your travel agency.